Email us at hello@nomaprojects.com or visit our Contact page for more options.

Of course. Email us at press@nomaprojects.com, or find more information on our Press page.

Our products are available for purchase here, in our online shop. Our products are also available in select Copenhagen stores, which are listed on our Contact page.

Our products are made in Copenhagen, just a short bike ride from restaurant noma.

Our products do not require refrigeration before they are opened as they are shelf-stable. However, be sure to refrigerate them once opened and use within the recommended timeframe listed on the label.

Yes.

Most products are free of peanuts and traces of tree nuts, but please make sure to check each product for allergen-specific information.

You can find full nutrition & ingredients info on each product’s page.

We source some ingredients from local, ethical, and organic farmers and forage others. Stepping into nature is how we found our inspiration 20 years ago; it drives everything we do. For Noma Projects, this care and respect for nature is at the core of every decision we make.

Yes, please do. Our products are bottled in glass jars which can be recycled. Please remove the label before doing so. Our paper packaging is 100% recyclable – we choose not to coat or line our packaging with padding, as that impairs with their recyclability.

We currently ship to the EU, UK, US, Australia, Canada, Japan, Switzerland and Norway. Shipping rates have increased due to global fuel surcharges, however we’re working our hardest to try to lower shipping costs.

All shipments will be sent from Denmark. Orders are processed within 2-5 business days. At certain peak times, processing can take longer.

Once your package leaves our fulfillment center, transit time will vary depending on your location and preferred shipping method selected at checkout. We’ll send you tracking information as soon as your order has shipped.

Shipping costs will vary based on your location. Use the shipping calculator at checkout to see the shipping rates available to you. We’re working on lowering international shipping rates as we grow. We thank you for your patience.

All orders outside of the EU may face customs controls. Customer failure to cooperate with the courier or customs to clear the parcel does not provide grounds for a refund.

Please be aware that customs and import duties may be applied to customers from the UK, Canada, Australia, New Zealand, Singapore and Japan. These fees are set by country tax and tariff agreements. Such charges will be due when the shipment reaches its destination and are the responsibility of the customer to pay upon pick up. Your courier will notify you on how to pay.

For any package that is not picked up, we unfortunately cannot refund the order or shipping.

Unfortunately, Noma Projects is not responsible for lost parcels, or delayed, unclaimed, or returned orders due to incorrect or undeliverable addresses entered by the customer. Email us at hello@nomaprojects.com, and we'll do our best to help.

Unfortunately, we cannot make changes to processing orders, but if you email us your order number, we'll do our best to help you.

We do not process returns or refunds for products, however customer satisfaction is our number one priority. If you're not happy with your purchase, email us at hello@nomaprojects.com within fourteen (14) days of your order. Include your order number and request in the email.

We will review requests on a case by case basis. If approved, refunds will take 7-10 working days to process from the time of receiving your request. Depending on your payment method, it may take 1-2 billing cycles to show in your accounts.

If we receive requests more than fourteen (14) days after your purchase, we unfortunately cannot provide you a refund. Read more about our refund policy here.

Due to the perishable nature of food products, we cannot process returns or refunds for our packaged food items.

For any damaged or incorrect items, please email hello@nomaprojects.comwithin fourteen (14) days of receiving your product and we’ll find a solution.