Customers will receive order-completion requests in November 2023, which is when shipping addresses and payment are required.
All preorders will be notified for completion in November after which order will be shipped. For all further shipping questions please check our FAQ.
Preorder Cancellation and Refunds
In line with the Danish Consumer Contracts Act, consumers may cancel their preorder within 14 days from concluding the purchase without stating any reasons for such cancellation. If you wish to exercise your right of cancellation, you must inform us by email at firstname.lastname@example.org by means of an unambiguous statement about your decision to cancel the order.
If you cancel your order within the 14-days period, a full refund will be issued without undue delay. For this refund, we will use the same means of payment that you used for the original transaction, unless we have expressly agreed otherwise; you will in no event be charged for this repayment.
The preorder cannot be refunded or partially refunded after the 14-day period.